Contact
Last updated 28 August 2026
Write in English, Russian or Spanish — whichever you would rather use. We read everything and answer within a couple of working days.
Who you are writing to
ActivLife Hub LLC, the operator of When I Was.
30 North Gould Street, Sheridan, WY 82801, United States
What to include
If something went wrong in a conversation, the day and roughly the time helps more than anything else — it lets us find the session rather than guess at it. Do not send passwords or payment details; we will never ask for them.
Deleting your account
Ask, from the address you signed in with, and we will remove your account and everything stored with it. See Privacy for what that covers.