Refunds

When I Was does not charge for anything yet. There is no subscription, no card on file, and nothing to refund. This page describes what will happen once there is.

Ask within 14 days of a payment and you get it back in full. No explanation needed. We would rather hear why, because that is how the product gets better, but it is not a condition.

If the service was unavailable, or broken in a way that stopped you using what you paid for, tell us and we will refund that period whether or not the 14 days have passed.

Cancel whenever you like, and you keep access to the end of the period already paid for. We do not pro-rate part-months after that first 14 days, and we do not bill you again after a cancellation.

Write to hello@wheniwas.life from the address you signed in with. Refunds go back to the original payment method, normally within five to ten working days once approved. Your bank may take a little longer to show it.

ActivLife Hub LLC, which will appear on your statement.